ΒΆ Raising Support Tickets for Maven Add-on or Maven Documents
If you have issues with using our products or a suggestion on how to make it better, we are open to feedback! Follow the instructions below to make your voice heard:
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Navigate to the "Service Desk Portal" page.
If you are an Atllasian user, you can login with your credentials. Otherwise, undergo the registration process.
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Select the "Maven Mule Product Support" bar.
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There you'll find the list of available actions:
- Ask for a technical support.
- Ask about licensing and billing.
- Leave questions regarding the product trial.
- Ask questions on other topics.
- Report a bug.
- Suggest a new feature.
- Suggest an improvement.
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Let's say you would like to suggest an improvement. Select the respective category and fill in the proposed form.
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After you finished, click Send.
This will create the corresponding ticket in our system and the support agent will contact you.